Episode 23

Setting KPIs that Won't Get You in Trouble

December 18th, 2019

15 mins 31 secs

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About this Episode

    <p>Chris Clegg continues his podcast series about affective benchmarks by looking at how a well-organized archive of historical experiential marketing performance should be used to develop actionable key performance indicators (KPIs). </p><p>There are three points at which benchmarks and KPIs should be considered: </p><p><strong>1. Planning Stage – The Beginning</strong></p><ul>

  • Macro metrics need to be broken down to micro metrics.

  • Historical data will provide for realistic planning.

  • 2. Status Reports – The Middle


    • Important to keep the goal in mind.

    • Using run-rate projections to predict outcomes.

    3. Recap Reports – The End


    • Higher than average performance defines best practices.

    • Once identified, use best practices to develop next year’s activation roadmap.


    Links of interest: